Early on among the unique and unprecedented challenges 2020 presented, the I-Light network team decided to put its focus on member support and engagement, to work tirelessly and flexibly to ensure its community’s needs are met and its services remained top quality.
Delivering on tremendous need for connectivity
Coronavirus forced students, faculty, and staff at I-Light’s 40+ member institutions to learn, teach, and work remotely. I-Light’s duty first and foremost was to deliver connectivity to the statewide higher education community it serves.
I-Light staff assisted in the acquisition, inventory, and distribution of over 260 MiFi (mobile Wi-Fi) hotspots throughout Indiana. I-Light is fortunate to have knowledgeable staff to manage educational broadband service (EBS), eduroam, and wireless connectivity for members—and that allow I-Light to be nimble and expert in its pandemic response. I-Light and the Indiana GigaPOP are proud to report that education and research networks maintained highest levels of functionality throughout the global health crisis.